Repairs & Warranty
Warranty
We will repair your piece free of charge when receiving notification within 30 days of purchase less the cost of shipping. Anything outside of the 30-day window is subject to repair fee plus shipping. We highly encourage you to privately insure any fine jewelry purchases in case of loss or damage. Contact us at shophumandesign@gmail.com with a photo of the damaged product, your mailing address and the tracking number of damaged item sent back to Human Design Hawaii PO BOX 75043 Honolulu Hawaii 96836.
Free Resizing
We provide free resizing, as long as the ring is not custom or engraved within the first 30 days of receiving your ring. Shipping rates apply to customer. If any ring needs to be resized out of the 30-day grace period a fee will apply plus shipping.
Repairs
We are a small studio and believe in excellent customer service and will resize, repair, refurbish, and replace lost stones for the lifetime of your jewelry at a discounted rate. Contact us at shophumandesign@gmail.com with any repair inquiries. We are unable to exchange or repair any items once they have been altered by a third-party jeweler.